At PainEaseUK, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services. By accessing or using our website, you agree to the terms of this Privacy Policy. Information We Collect We collect several types of information from and about users of our website, including: * Personal Information: This includes your name, email address, phone number, shipping address, and payment information, which you provide when you create an account, place an order, or contact us. * Usage Data: We collect information about your interactions with our website, such as the pages you visit, the products you view, and the searches you conduct. * Device Information: We collect information about the device you use to access our website, including your IP address, browser type, and operating system. How We Use Your Information We use your information for various purposes, including: * Order Fulfillment: To process and fulfill your orders, including shipping and payment processing. * Customer Support: To respond to your inquiries and provide customer support. * Personalization: To personalize your experience on our website, such as recommending products that may be of interest to you. * Marketing: To send you promotional emails and newsletters about our products and services. You can opt-out of receiving these communications at any time. * Analytics: To analyze website usage and improve our website and services. Data Security We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, use, or disclosure. These measures include: * Encryption: We use encryption to protect your payment information during transmission. * Access Controls: We restrict access to your personal information to authorized personnel only. * Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities. Data Retention We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Your Rights You have the right to: * Access: Request access to the personal information we hold about you. * Correction: Request that we correct any inaccurate or incomplete personal information. * Deletion: Request that we delete your personal information, subject to certain exceptions. * Opt-Out: Opt-out of receiving marketing communications from us. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will post any changes on our website and update the “Last Updated” date above. Your continued use of our website after any changes constitutes your acceptance of the revised Privacy Policy. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at Contact Us.